Return/Refund Policy

Registration fees may be refunded if a cancellation notice is received 30 days prior to the start date of the event. No refunds are offered within 30 days of the event start date.

Event registrations placed through Southern Wholesalers Association website will be processed and reserved immediately upon credit card submission.

All commerce transactions are processed via secure servers. We outsource our credit card transactions to Authorize.net. Authorize.net’s technology allows us to take every precaution to protect our users’ information. When users submit sensitive information via our website (such as a credit card number), that information is protected with the industry-standard encryption software – SSL. While on a secure page, the lock icon on the bottom of web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when you are just ‘surfing’.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only staff members who need the information to perform a specific job are granted access to personally identifiable information.

Southern Wholesalers Association is committed to preserving your privacy and safeguarding your information online. The following statement describes the general information-gathering and usage practices of our website:

Southern Wholesalers Association will not sell, trade, or give away email addresses that are subscribed to our email publications without your consent.

Orders for our online resources are processed on a secure server (see Secure Website above). From time to time, Southern Wholesalers Association may trade names or other personal data that we collect on our website with other organzations that we believe might be of interest to our members and supporters. If you do not want us to share your name and contact information, please notify us at [email protected] or call 615-371-5004.

On some pages, you can purchase products or pay for registrations. The types of personal information collected at these pages are:

• Name
• Address
• Email address
• Phone number
• Credit/Debit Card Information

A cookie is a piece of data stored on your hard drive containing information about you. Cookies are not linked to any personally identifiable information on our site. Once you close your browser, any cookie set by us simply terminates. For instance, by setting a cookie on our site, you would not have to log in a password more than once, thereby saving time while on our site. If you reject the cookie, our site will not work correctly for you.

If you have any questions about this privacy policy or your dealings with our site, please contact us: [email protected] or call 615-371-5004.